![]() ![]() Fast forward a couple of years and that’s exactly what we did. It planted the seed for having a short term rental of our own in our basement. We loved having an entire place to ourselves that was located in a great neighborhood for a very reasonable price. Always check if there is anything else you can do to assist.Are you an Airbnb fan? My husband and I stayed in our first Airbnb rental about four years ago.Are – are you aware of the carpark, are you aware of the hotel, are you aware of whats happening tonight.Why – are you in Canberra, why choose hotel.Where – where did you hear about us, where are you headed tonight.Ask what to get when – when do you plan on doing that, when is your rental care arriving.What – what do you plan to do, what have you heard about the hotel, what are your plans for dinner.How did you get here, how has your day been, how did you arrive, how to you plan on spending your time here.Flush out information through simple questions: Anticipate what you think the guest would like. Look for needs.the person in front of you comes first – always. If occupied with another task, put it on hold. ![]() This can be done with eye contact, a smile, a nod or saying ‘I will be with you in a moment’. ![]()
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